Official Meta Tech Provider · Restaurants, Cafes & Cloud Kitchens
Direct WhatsApp Ordering & Table Reservations
Bypass 30% aggregator commissions with direct WhatsApp food ordering, eliminate table no-shows with automated 2-hour confirmations, collect 5-star Google Maps reviews on autopilot, and broadcast weekend culinary specials that pack your dining room.
The Food & Beverage Dilemma
Why 30% Food Aggregator Commissions Eat Your Margins — And How WhatsApp Saves Them
Aggregators charge 25% to 35% on every food delivery order and keep all customer phone numbers hidden. Restaurants never own their audience and have to pay for ad promotions just to reach their own regulars. Direct WhatsApp ordering lets you keep 100% of revenue and market directly to every guest.
Converzo for Restaurants transforms WhatsApp into your most profitable direct sales and guest relationship channel. Using native WhatsApp Flows and digital menus, diners browse starters, mains, and beverages, customize spice levels, and checkout with 1-click UPI payments (GPay, PhonePe, Paytm). For dine-in venues, guests reserve tables with instant confirmations and automated 2-hour reminders that slash no-shows — while automated post-meal review requests flood your Google Business Profile with 5-star ratings.
Commission-Free Commerce
Interactive Digital Menu & Direct Ordering. Zero Third-Party Cut.
Empower your diners to order takeaway or home delivery directly on WhatsApp. Converzo renders your full menu with pictures, item descriptions, dietary badges (Veg / Non-Veg / Vegan), and item add-ons.
Customers select items, choose delivery or self-pickup, enter their delivery location, and pay via instant UPI payment links. Order details print directly to your kitchen display or POS printer.
- Native WhatsApp catalog browsing with categories and add-ons
- Automatic kitchen order ticket (KOT) generation via webhook or POS
- Direct UPI and Razorpay payment integration with instant receipts
- Live order tracking updates: "Being Prepared" → "Out for Delivery"
Thanks Priya! Your artisan pizza order #8294 has been received by our head chef.
Table Reservation Engine
Native Table Booking & Reminder Drips. Fill Every Cover.
Weekend table no-shows cost fine dining restaurants thousands of rupees in lost revenue every single service. Converzo replaces clunky booking apps with native WhatsApp Flows that guests actually use.
Diners select party size, date, time slot, and indoor AC or rooftop seating. Two hours before the meal, an automated confirmation message gives them a 1-tap [Confirm Table] or [Cancel Reservation] button.
- Native WhatsApp Flows date, time slot, and guest count selector
- Automatic 2-hour pre-arrival confirmation pings
- Cancelled tables automatically released back to walk-in waiting lists
- Automated Google Maps venue directions and valet parking advice
Hey Arjun! Your table reservation for 4 Guests is locked in for tonight at 8:30 PM (Outdoor Cabana).
Reputation & Repeat Engine
Automated 5-Star Reviews & Loyalty. Multiply Repeat Diners.
Word of mouth and Google Maps search ranking drive 70% of restaurant footfall. Converzo automates feedback collection 90 minutes after the diner settles their bill.
Diners who rate their experience 4 or 5 stars are sent directly to your Google Maps review page with one tap. Any unhappy feedback is routed immediately to the manager's private WhatsApp inbox to resolve the situation gracefully.
- Smart review routing: 5-star ratings directed to Google Maps
- Unhappy feedback routed to restaurant manager for instant recovery
- Birthday and anniversary special dessert vouchers sent automatically
- Weekend brunch and chef's tasting menu broadcasts to regular diners
Tap to rate your meal: ⭐ 5 Stars — Loved it!👎 Needs Improvement
End-to-End Hospitality Automation
Everything Food & Beverage Brands Need to Grow Direct Sales
Built for fine dining venues, multi-outlet cafe franchises, craft breweries, bakeries, and cloud kitchen operators.
QR Code Table Ordering
Place Converzo QR codes on dining tables so guests can view the digital menu and place drinks or dessert re-orders directly on WhatsApp.
Weekend Event Broadcasts
Broadcast upcoming live music gigs, comedy nights, DJ events, and Sunday brunch tickets to tagged regulars with instant ticket booking.
POS Integration (Petpooja & Posist)
Sync orders and table bookings directly with your existing POS software (Petpooja, Posist, UrbanPiper) for automatic kitchen routing.
VIP Birthday & Anniversary Drips
Automatically congratulate loyal diners 3 days prior to their birthday with a personalized table reservation and free birthday cake offer.
Catering & Bulk Party Inquiries
Capture large corporate catering and banquet inquiries with automated budget qualification and instant banquet deck delivery.
AI Food Sommelier Bot
An intelligent bot trained on your cuisine to recommend food pairings, explain gluten-free or keto options, and suggest popular specialties.
Frequently Asked Questions
Restaurant WhatsApp Automation FAQ
Answers to common questions regarding POS integration, order handling, and commission savings.
How does WhatsApp automation help restaurants avoid food delivery aggregator commissions?
Food delivery aggregators charge restaurants 25% to 35% in commissions per order. Converzo enables direct WhatsApp ordering using native digital catalogs and WhatsApp Flows with integrated UPI payment links. Restaurants keep 100% of order revenue and own their customer data for repeat marketing.
Can guests book restaurant tables directly in WhatsApp?
Yes. Guests pick party size, date, time slot, and indoor/outdoor seating preferences using native WhatsApp Flows without visiting an external website or calling the restaurant host.
How does WhatsApp automation reduce restaurant table no-shows?
Converzo dispatches automated WhatsApp reservation confirmations with interactive [Confirm] and [Cancel] buttons 2 hours prior to arrival. If a guest cancels, the table is instantly returned to available inventory, slashing no-shows by over 40%.
Can restaurants collect 5-star Google Maps reviews through WhatsApp?
Yes. Converzo sends an automated feedback prompt 90 minutes after dine-in. Diners who rate their experience 4 or 5 stars are instantly directed to your Google Maps review page, while lower ratings alert restaurant managers privately to resolve issues before public complaints.
Does Converzo integrate with our existing restaurant POS software?
Yes. Converzo connects via webhooks and REST APIs with popular restaurant POS systems including Petpooja, Posist, UrbanPiper, and custom billing software to ensure orders print directly to the kitchen display system (KDS).
Get started
Stop losing customers to slow replies.
Setup takes about ten minutes. You can run your first campaign the same afternoon.
- Official WhatsApp Business API
- Free onboarding
- No credit card required
- Cancel any time